89% of customers say they're more likely to buy again if they've had a positive customer service experience. With statistics like this, it's obvious that providing the best customer experience possible needs to be a top priority for your business. But as a small or medium-sized business, there are always so many different tasks fighting for your [...]
An employee loses six hours of productivity when their workflow is interrupted. Workplace productivity gets hindered by constant demands placed on employees. And employees may face challenges dealing with workplace technology. Rapid changes and updates in the technology realm directly impact your workday. Remote work culture has moved all workplace functions to a digital base. [...]
Can you believe that the worldwide telecommunication service industry was valued at 1,657.7 billion only a couple of years ago? Over time, it's expected to continue to grow at a significant rate. Without quick and clear business communication, even the biggest companies can end up failing. As a start-up or mid-sized brand, communication should be one of your [...]
Did you know that one of the major theoretical principles of technology, Moore's Law, stated that the number of transistors on integrated circuits would double every two years? While more advanced theories have succeeded this rule, it shows just how rapidly technology is changing. Even with innovation, no version of technology is ever permanent. A [...]
Did you know that Ethernet was developed in the mid-1970s? While Ethernet cables have come a long way since their creation, there still isn't an easy way to keep your cables neat and tidy. Keep reading for three tips and tricks when it comes to network cable wiring. 1. Corral Your Cables One of the most important [...]
Each year, companies spend over $120 billion on printed forms, most of which are outdated in three months or less. These outdated forms can be a huge problem since a lot of money and resources are wasted, not to mention the office space they use up! Many companies are going paperless to be more environmentally [...]
Data is the lifeblood of the modern business. Without access to stored data, businesses would be unable to operate and would soon grind to a halt. Worse still, data breaches could destroy customer confidence and even land you in legal hot water. That's why it's so vital to have robust data protection measures in place to safeguard [...]
Did you know that the most common password is "123456"? Simple passwords like that can cause major problems down the line. That's because they allow hackers to gain access to a network and wreak havoc. The way to avoid that is through a strong authentication and authorization protocol. In this brief guide, we'll take a look at [...]
Data collection and analysis have become one of the most critical parts of running a business. You need great data to make intelligent business choices. It's so important that 66% of companies would shut down after experiencing data loss. The problem is that accidents will happen that will cause you to lose your data unexpectedly. Do [...]
Did you know that HIPAA violations can cost businesses over $1 million a year? Healthcare compliance is no joke, and failure to comply can cost your organization a lot of time and money. Luckily, there is a way to keep your organization out of dire straits. With managed IT services, healthcare compliance has become as [...]
