2023 was the second year in a row that the manufacturing industry faced more cyberattacks than all other major business sectors. This prevalent threat forces changes in the needs of manufacturing businesses across the globe.
Businesses now have to allocate money to IT services for manufacturing to avoid major losses. Ransomware attacks are one of the most common attacks in the industry.
Luckily, the right IT provider can help. Keep reading to learn who you should hire.
Consider Various IT Services
When you hire IT services for manufacturing, you’re going to want more than one service. It’s common for manufacturing companies to have different needs as the business grows.
IT security support and project support are the two most common needs for a manufacturing company. However, you can outsource these IT services as needed too:
- End-user support
- Firewall/routers
- Network services
- Cloud resources
- Virtual servers
Take a look at your specific needs before researching your IT outsourcing options. This will help you narrow down your choices.
Know the Latest IT Trends
Growing your business involves knowing the latest IT trends. If you know them, your IT provider should definitely know them.
Consider choosing a business that knows a lot about the latest manufacturing technology too. This is how you can build a long-term relationship.
Some of the latest trends surrounding the manufacturing industry are:
- Cloud computing
- Edge computing and the Industrial Internet of Things (IIoT)
- Cybersecurity
- Fast data
The right IT solutions can help your manufacturing company reduce downtime and improve data safety.
Find Out More About Availability
Manufacturing businesses are often working around the clock to complete production. Because of this, your IT team must match your hours.
An IT issue can occur at any time so the team needs to be readily available. Find a business that can respond quickly to downtime. Many companies offer 24/7 support, so don’t settle for less.
Additionally, you’ll want a support team that can clearly communicate the problem. These people don’t just help you fix the error, they tell you how you can avoid it in the future.
Research Their Reputation
You shouldn’t have to do a lot of digging to understand if an IT team is reputable. There are plenty of online review sites, including the Better Business Bureau, that can help you find a trustworthy business to work with.
In addition to online reviews, ask the company directly for testimonials. Contact their references to get a real-life example of how they work with their clients.
Their reputation will say a lot about their customer service, IT expertise, and overall helpfulness.
Get Quality IT Services for Manufacturing
As a Franklin, TN manufacturing company, you deserve the best. The best is high-quality IT services for manufacturing.
Inception Network Strategies is a hassle-free managed service provider supporting businesses like yours. Since being founded in 2001, we’ve offered more than the normal realm of IT services.
With innovation and insights into our client’s industries, we can evolve your IT infrastructure for the better. Our committed approach will make a true difference in your downtime.
Contact us today to discuss our services with an IT expert.