For your business to thrive, it’s crucial that you leverage the right IT solutions. This can help maximize productivity and data security.

The latter is particularly important. In fact, the average data breach costs over $4 million.

Finding the right managed IT services can seem difficult at first. The good news is that it’s much simpler than most entrepreneurs anticipate. Let’s break down what to look for when choosing a managed IT service.

1. Assess Their Pricing Structure

It’s crucial to determine what you’ll pay when working with a specific provider. Not all IT services are created equal, and some charge much more than others.

Keep in mind that you often get what you pay for, meaning you shouldn’t choose the cheapest possible option. However, you also don’t need to choose the most expensive.

Regardless of their pricing structure, avoid providers who bill by the hour. This could easily lead to paying much more than anticipated.

2. Look For Ongoing Customer Support

The last thing you want is to deal with issues on your own if they arise. Most businesses don’t have the time, resources, or experience to do so.

The provider you work with should offer ongoing customer support, allowing them to take care of problems you encounter. This is a non-negotiable factor, so don’t settle for anyone who can’t satisfy this requirement.

3. Service-Level Agreements (SLAs)

SLAs are agreements that guarantee a certain level of service from the provider. They establish how service is measured and define what occurs if these standards aren’t met.

It’s in your best interest to look for providers that have solid SLAs. This will guarantee that your company gets the treatment it deserves. For instance, you might find a service provider that guarantees 99% uptime.

4. Consider Their Past Reputation

See what previous clients have had to say about working with the provider. Were they satisfied with the results they got? Did the provider remain professional throughout the relationship?

You should also keep an eye out for providers who’ve been involved in past controversies. Although there’s no guarantee you’ll have a negative experience, it’s still best to avoid them. Whoever you choose, there should be no shortage of positive feedback.

5. Find One That Understands Your Business

To get the best results, choose a service provider who often works with businesses like yours. This will help ensure they understand your company’s nuances. Not only will this help provide better results, but it can also ease communication.

If they’ve worked with many companies like yours before, they can develop an actionable plan with little input on your end. This leads to a smoother experience with fewer areas of concern.

Finding the Right Managed IT Services Is Simple

As long as you do your due diligence, you shouldn’t have a problem finding the right managed IT services. From here, your company will run efficiently and your sensitive information will stay protected.

Ready to get started? Speak with a representative at Inception Network Strategies today. Our professional team can assess your needs and connect you with the best solutions.